Shipping Policy
Shipping Policy
At ELEVEN Base, we are committed to delivering your orders promptly and efficiently. Below, you’ll find detailed information about our shipping process to ensure a smooth experience for our valued customers.
Processing Time
Orders are processed within [ 1-3 business days] after payment confirmation. Please note:
- Orders placed on weekends or public holidays will be processed on the next business day.
- During high-demand periods (e.g., sales or holidays), processing times may be slightly extended.
Shipping Options and Delivery Time
We offer the following shipping options:
Standard Shipping
- Delivery Time: [, 5-7 business days for domestic orders.]
- Cost: [250]
Express Shipping
- Delivery Time: [2-4 business days.]
International Shipping
- Delivery Time: [ 7-14 business days.]
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your shipment through the provided link or carrier’s website.
Shipping Policy Notes
- Incorrect Addresses: Please ensure all shipping details are accurate when placing your order. ELEVEN Base is not responsible for delays or lost packages due to incorrect or incomplete addresses.
- Customs and Duties: For international shipments, customs fees and taxes may apply. These charges are the responsibility of the customer.
Delayed or Lost Packages
If your package is delayed or lost, please contact us at [elevenbaseonline@gmail.com] with your order number. We’ll work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related inquiries, please reach out to us:
- Email: [elevenbaseonline@gmail.com]
- Phone: [03008691586]
Thank you for shopping with ELEVEN Base. We’re here to ensure your order reaches you safely and on time!
Let me know if you’d like to customize this policy further. 😊